How to Track Multiple Interior Design Clients and Projects Without Losing Your Mind

You have five clients, on five different sites, at five different stages of work.

  1. One is waiting on a specific fabric sample.
  2. Another needed a follow-up call two days ago.
  3. The third’s final invoice is overdue, and you only just noticed.
  4. A fourth one is expecting to view a mood board before signing you up for the project.
  5. With the fifth, you defaulted on the promised delivery date.



And somewhere in your inbox, spreadsheet, or notes app, the details of every one of these projects are scattered. The moment something slips, it’s the client/designer relationship that pays for it.

This is what you get for running an interior design practice without a proper system put in place. Not a lack of skill, but a lack of organisation, a storage place where every client, every deadline, and every next step is all together.

Most designers solve this by cobbling together spreadsheets or paying for project management software that's built for agencies twice their size, with features they never need, and a monthly subscription they resent.

There is a simpler way to keep every client and project under control, and it doesn’t involve a monthly fee or a learning curve.
 

Why Spreadsheets Don't Work Anymore


Spreadsheets work fine when you have two clients. But by the time you have eight, it starts to break down.

Dates get buried in rows you must scroll through to find, and there’s nowhere obvious to note that a client is waiting for a decision or that a deadline has passed. So you end up building your workarounds, colour-coding cells, or adding extra tabs, until the sheet becomes something you can't read at a glance.

Many project management software tools can help address some of this, but they charge monthly fees that add up and are mainly built for teams, not solo practices. What most designers need is something in between that's structured enough to trust, and simple enough to open and use straight away.
 

What this Client and Project Tracker Does


The Client and Project Tracker for Interior Designers is built to fill in that gap. It can hold an unlimited number of clients and projects, with each task tracked from first enquiry to completion. This way, you always know where a project stands without having to dig through stuff.

Every client record displays the next action date, with alerts for anything overdue (or soon due), alongside a target completion date shown as a countdown. And a status notes field lets you manually record where things stand, whether that’s a pending decision, an outstanding sample, or a note to follow up.

A summary bar keeps the whole picture visible at once, showing active projects, overdue actions, and upcoming deadlines, without you needing to open a single record.

Records can be sorted by date added, next action, completion date, or project stage, and filtered by stage when you need to focus on one part of your pipeline.

A search function finds any client by name in seconds, and a printable summary view is there to be presented at client meetings if required, or for your own records.

And when you need the data elsewhere, outside this interactive tool, everything exports to CSV and opens directly in Microsoft Excel or Google Sheets.
 

How It Works


There’s no account to create and nothing to install. The tracker is a single, self-contained HTML file you can download and open in your browser, whether that’s Chrome, Safari, Firefox, or Edge and begin adding your clients straight away.

Once it’s downloaded, it works completely offline, so no internet connection is required, nor do you need to depend on a third-party server to stay online while using it.
 

Who Can Use the Tool?


This tool is for interior designers managing multiple clients and projects without a system built for exactly that job.

It benefits solo practitioners who find spreadsheets are becoming unwieldy but don’t want the overhead or the cost of full project management software.

It also suits designers who simply want their client information in one place and viewable at a glance, rather than pieced together across several tools or sheets of paper.
 

Keep Every Client's Project Where You Can See It


Losing track of a client isn’t usually about one big mistake but a slow build-up of smaller ones. A missed follow-up here or a forgotten deadline there, until the client notices things are not quite right before you do.

A proper tracking system tool closes that gap before it opens.

The Client and Project Tracker tool is just one file, opened in your browser. It holds all the information you need: every client, every project stage, every deadline, and every side note. It's a methodically structured system to ensure you see exactly where each project stands and what needs your attention next.

Get the Client and Project Tracker for Interior Designers (Full Version) on Gumroad.


Post of Interest

Patio Screens: The Simple Fix for Privacy, Wind, and Sun Problems

An exposed patio is hard to enjoy. Neighbours can see straight in, the harsh sun drives everyone indoors by midday, and a stiff wind turns a lovely afternoon outside into a battle with flying napkins and upturning umbrellas.

Latticed Wood Screen
Latticed Wood Screen
Patio screens solve all three problems at once, and they can also mark out a garden, play area, or dining space, without needing to lay a single brick. The main challenge is not whether to add a screen (or not), but which material actually fits your patio and your budget, because the wrong choice not only wastes money but may never even work out quite as expected.

Matching the Material to the Problem


Patio screens fall into a few categories. And each one solves a slightly different problem from the other.

Bamboo

Bamboo is the natural choice for keeping away heat and wind. It cools the space, brings a relaxed, tropical feel, and holds up very well outdoors. 

Canvas

Treated canvas works best where colour and flexibility matter. Roll it down when you need shade, and roll it up when you don't. Canvas comes in many colours, more than you'll find in rigid screens. 

Transparent Screens

Transparent panels suit anyone who wants to block wind without blocking the view, since they cut down gusts of wind while keeping the garden or landscape fully visible.

Aluminium 

Aluminium shutter screens are the sturdiest option. They slide or fold away for an open patio, tilt for light and airflow, and lock securely against intruders, insects, and wind-blown debris. 

Latticed Screens

Lattice and louvre slats work well with patios that need stylish definition, rather than full privacy. Wood or wrought-iron slats, that are arranged in classic or modern patterns, will filter light without making the patio feel enclosed.

Retractable Panels

Retractable screens are the most adaptable, and an all-seasons choice for patios. Motorised versions can be extended for shade, ventilation, and insect protection, then retract at the touch of a button when the weather turns mild. 

Foliage as Patio Screens

Foliage, trained on wireframes or grown as vines, gives a soft, natural screen and often avoids the permit restrictions that taller built screens run into. 

Reed

Reed screens bring a similar warmth through hand-woven, weatherproof panels. They must be treated, to avoid dampness, mildew, and termites. Despite their light look, the material holds up well against sun, rain, and snow, for years.

How to Feel Confident About Your Choice 


The right screen depends on what your patio needs most. Is it privacy, wind protection, shade, or simply a defined, styled edge to the space?

Match your priority to the material and check that it suits your climate and environs. Being clear about the real reason will ensure that your choice will earn its keep for years, rather than sitting as an afterthought.

So, are you ready to plan your patio, garden, and landscape properly, and not just piece by piece? 

Yes? Then this structured outdoor project sketch and workbook will keep every design concept, material decision, budget line, and measurement in one tidy place, so nothing gets lost between inspiration and installation. Use it to turn your outdoor space plans into a place you will really enjoy.

Related Articles 

Fixtures or Fittings: What's the Real Difference in Interior Design?

Most homeowners use the words fixtures and fittings interchangeably. They are not the same thing. Knowing the difference matters, especially when buying, selling, renovating, or working with a designer or contractor, since the terms often decide what stays in a property and what the owner can take with them when they move to a new place.


The Difference


A fixture is permanently attached to the structure of a building: fixed to a wall, floor, or ceiling by screws, nails, cement, or glue, and is not meant to be removed.

A fitting is free-standing, hung, or screwed on for convenience, and can be taken down or moved without damaging the structure.

The deciding factor is the method of attachment, not the price or size of the item. For example, a built-in wardrobe is a fixture while a lightweight floor lamp is a fitting.

Examples of Interior Fixtures

Lighting fixtures: ceiling-mounted lights, wall sconces, recessed and cove lighting.
Switches: dimmer, timer, and touch wall switches.
Heat radiators, ceiling fans, fireplaces and surrounds.
Built-in storage systems: wardrobes, cupboards, cabinetry, and shelves.
Staircase railings and balustrades.
Floating wood floors.
Bathtubs, vanity units, water closets, shower enclosures, and Jacuzzis.
Doors: entrance and interior doors.
Curtain rods, rails, blinds, and shades.
Kitchen: built-in cabinets, including island units and breakfast counters.

Examples of Interior Fittings

Paintings, wall art, and mirrors that are hung or screwed on the walls.
Carpets, curtains, and draperies.
Wall-mounted home and office entertainment systems, televisions, and audio-visual equipment.
Free-standing appliances: ovens, refrigerators, washers, and dryers.
Movable furniture: beds, sofas, tables, and consoles.
Portable lighting: table, desk, and floor lamps.

Why Knowing the Difference Matters


A floating laminate floor is a good test case. It is held together only by a simple tongue-and-groove installation method, without glue or nails, yet it still counts as a fixture because it is a permanent part of the home once installed.

The same logic applies to a built-in bookcase versus a free-standing one. The built-in version is a fixture, while the free-standing version is a fitting, even though both of them serve the same purpose.

Here is a simple way to check. Could the item be removed without tools and without leaving a mark on the wall, floor, or ceiling? If yes, it is a fitting. However, if removing it means unscrewing, drilling, or breaking a seal, it is a fixture.

This distinction between the two often arises in home sales, rental agreements, and insurance claims: fixtures are usually included in the sale of a property, whereas fittings are not unless stated otherwise in the contract.

Keep Building Your Home Décor Knowledge


Once you know your fixtures from your fittings, the next step is putting that knowledge to work in your own space. Our guide to interior basics walks through the foundational terms every homeowner should know before starting a project, and if you are planning a renovation, budgeting for home renovations breaks down where fixtures typically eat into a budget versus where fittings offer more flexibility to save.


Article of Interest

How Big Should Your Wall Art Be? A Room-by-Room Sizing Guide

How to Choose the Right Size Wall Art for Any Wall in Your Home


Undersized wall art is one of the quickest ways to make an otherwise well-designed room look incomplete. A small print floating above a large sofa, or a tiny, framed artwork lost above a queen-size bed, is a sizing problem. But this is one of the easiest things to fix, once you know the rules.

(Disclosure: This post contains affiliate links. I may earn a small commission if you purchase them, at no extra cost to you.)



Why Size Matters More Than Style


Homeowners tend to shop for wall art the wrong way. They go by what they like first, before thinking about where it will go. But professional designers and decorators do the opposite. They first measure a wall before choosing art that fits it. Why? Because the right size makes almost any art piece look beautiful and intentional. The wrong size will make even a beautiful piece of framed art look like an afterthought.

The Simple Rule: Two-Thirds to Three-Quarters


For art hung above a piece of furniture, like a sofa, console, bed, or sideboard, choose an artwork or a grouped arrangement that spans roughly 60–75% of the furniture's width. If you go much narrower than that, the piece will look stranded, and if wider, it will overwhelm the furniture beneath it.


Quick Reference Chart




Room-by-Room Sizing Guide


Above the Sofa

This is where most homeowners get it wrong. They choose one print that's too small.

To avoid this, a single large piece or a gallery grouping that forms a single visual shape works well. Leave 15-20 cm (6 - 8 inches) between the top of the sofa and the bottom of the frame.

Above the Bed

Centre the art on the headboard, and not the wall. Many make the mistake of centring the piece on the full wall width. This will throw the whole arrangement off if the bed isn't perfectly centred in the room. Leave roughly 8 - 10 inches (20-25 cm) of space between the headboard and the bottom of the frame.

Entryways and Hallways

Narrower spaces require a different approach. A single vertical piece, or a tight, evenly spaced row of two or three smaller frames, is good for a hallway; better than one wide horizontal piece. Use your eye level as a guide here; hang the piece so that its centre sits roughly 57 - 60 inches (145-150 cm) from the floor.

Dining Rooms

Art above a sideboard or buffet follows the same 60-75% rule as the sofa wall. Above the dining table itself, keep art at least 6 inches (15cm) clear of any hanging light fixture, and choose something with enough visual weight to hold its own against the table below.

 

Framing Choices That Affect Perceived Size


The frame itself changes how large or small a piece feels on the wall. A slim, minimal frame lets the artwork read at its true size, while a wider or more ornate frame adds visual weight and can make a modestly sized print feel more substantial. This is a useful trick if you're working with a smaller piece on a larger wall.

I've been sourcing my posters, framed art, and canvas prints from Poster Master for exactly this reason. Picture frames and matboards are sold separately from the print, so you can size and style each piece properly for its wall, rather than settling for a fixed bundle. It's a small detail that makes a real difference once the piece is hanging.

 

Gallery Walls: A Different Set of Rules


Grouped arrangements follow the same overall footprint rule (60–75% of the furniture or wall segment below), but within the grouping, consistent spacing matters more than matching frame styles. Keep 2–3 inches between each piece and use painter's tape to map the layout on the wall before drilling a single hole.

 

The Quick Test


Before hanging anything, cut a piece of kraft paper or newspaper to the exact size of the artwork and tape it to the wall. Stand back, live with it for a day if you can, and see whether it reads as intentional or apologetic.

This single step catches almost every sizing mistake before it becomes a hole in the wall that needs patching.
 

Getting the size right is the difference between a wall that looks styled and a wall that looks like something got hung there, just because the space felt empty. Measure first, choose second, and the art will do the rest of the work for you; styling your space.


Related Articles
Wall Hanging Ideas for Framed Pictures, Artwork, and Paintings
Why Moody Wall Art Makes a Home Feel Layered, Beautiful, and Timeless

What to Ask a New Interior Design Client Before the Project Begins

Many interior design projects that encounter issues don’t necessarily go wrong at the design stage. They go wrong at the consultation stage, and that’s if a proper one was carried out in the first place.

The first consultation session is crucial and lays the foundation for a successful project implementation. There must be no assumptions; no “I thought you said this, or I felt you meant that”. Every bit of information given must be noted down, clearly and accurately. That’s the professional way to do things as an interior designer. If nobody writes anything down, chaos is looming. Weeks later, someone is disappointed, and neither party will agree on what was originally discussed.

To avoid confusion or conflict, the fix is straightforward. Before you sketch an idea or suggest a single finish, you must ask the right questions, in the right order, and record every answer the client gives.

And here is what that conversation should cover:

Quick sketches like these can be made during the consultation session.

The Budget


It’s best to ask for real numbers, and not just wide ranges. Most clients will give you a range when you ask about the budget. Push gently for a working number. A client who says "between $10,000 and $30,000" is not being evasive. He or she may genuinely not know yet. But as a professional, your job is to help them land on a realistic figure based on what they want to achieve.

Ask what they have already spent on similar projects. Ask what they would be comfortable spending if everything went exactly as they hoped. The answer to the second question is usually closer to the truth. Record the agreed working budget clearly, along with any phasing plans if the client intends to spread the work across stages.

This number will become the boundary of every decision that follows.

The Room/Space: Conditions and Constraints


Before any design talk, you need to know exactly what you are working with. Room dimensions, ceiling heights, window positions, door swings, existing built-in elements that cannot move, natural light direction, and any structural constraints.

Ask the client whether there are any landlord restrictions if it’s a rented property. Ask about any recent work done to the space that might affect your plans, perhaps new wiring, plumbing, or a wall that was removed (or added).

Most clients often forget to mention constraints until they become a problem, so asking directly at the brief stage brings them up early.

The Preferred Style


This conversation is about what they love and what they can’t stand. Unfortunately, this is where many interior designers spend too little time.

In interior design, style preferences are not just about aesthetics. They reflect how a client lives. Ask what words they would use to describe their ideal space, or show images they have saved on their phone or on Pinterest boards. These are much more honest than just verbal descriptions.

Ask what they like or dislike about their current space and what they would remove immediately, if they could. It is very important to ask what they actively dislike. A client who hates patterns but cannot articulate it will approve a design and then feel uneasy about it for months. So, getting the dislikes on record protects both of you.

An interior design brief should reflect real life, not an aspirational version of it.

The Household


How will the space be used? A beautifully designed living room that cannot survive a household with three children, two dogs and a cat, is a failed design, no matter how good it looks. Ask who uses the space and how. Ask about pets, children, and elderly family members, whether the client entertains regularly or prefers a quieter domestic environment. Ask about hobbies that may affect the space, like a home office that doubles as a music room. It requires different acoustic and storage needs than a standard workspace.

The Timeline


Is there a hard deadline, like a house move, a family event, or a lease end date? You need to know who else is involved in making decisions. In couples and families, design sign-off rarely sits well with one person, so knowing early that three people need to approve the final scheme saves you from presenting things to the wrong audience.

You want to know how quickly the client typically makes decisions. While some clients are decisive and move fast, others take their time. Neither is a problem, as long as you know which one you are working with before the project starts.


The Brief Must Always Be in Writing


Everything covered in that first consultation needs to be recorded and not summarised from memory later the same evening. The answers and notes should be written during the meeting and must be detailed enough to be referred back to at any point in the project.

A client who changes direction mid-project and claims they always wanted something different cannot do so credibly if the original brief is documented clearly.

It is not about distrust but about professionalism. A written brief protects the client as much as it protects you. It ensures that what they asked for in week one is still what you are delivering (to them) in week eight.

The Tool That Makes This System Possible


Keeping a structured record of every client consultation used to mean creating your own forms from scratch or relying on general-purpose notebooks that were never quite right for the job.

The Interior Design Client Onboarding Workbook for 24 Clients is built specifically for this process. It gives you dedicated space to record every project brief, budget figure, style preference, and consultation detail for up to 24 clients, in one organised workbook.

Every field is there because a working designer needs it. And if you are serious about running a professional interior design practice, a structured onboarding system is not optional. It is the foundation on which everything else is built.



Not sure what kind of project your client really needs? Let them take the free quiz here.